I bought a recliner from Coopers a few months ago. I came in asking for a Lane recliner because I had owned a lot of Lane furniture over the years and I knew it was good quality. The salesman told me that Lane was no longer in business (lie #1). I told him I needed a good quality recliner because I'm a big guy and needed something that would hold up. He assured me that Southern Motion products are just as good (lie #2) so I bought the chair. Since that day they've been out to my home twice to replace a mechanism that keeps breaking and causing the chair not to recline properly. They won't replace the chair or refund my money even after it is clear that replacing the mechanism isn't fixing the problem. So I am stuck with a broken chair that I paid $750 for. It's a shame you can't even trust the "small town" furniture store. So much for shopping local!
Great prices and vast selection of furniture with assembly and delivery available
Great place. They went out of their way to make sure I got what I wanted.
Great shopping! Was very satisfied with delivery and setup!
We searched weeks for a good bed and found one here. We have many medical issues which demands a good bed. We paid over $2400.00 for a bed and then was delivered a DIFFERENT bed. Called the store, talked to Jason. He assured me that it was the same bed we picked out and was told to just get use to it, break it in like a new pair of shoes. I'm not stupid and I know the bed we picked out and this wasn't it. Their policy is No refunds, No returns, No exchanges. This has to be against the law! We have not got one good nights sleep since it was delivered. I now have heard of this happening to another one of their customers. Can anyone help?
Cooper S Furniture is a US Furniture Store based in Muskogee, Oklahoma. Cooper S Furniture is located at 1101 W Shawnee St, Muskogee, OK 74401, USA.
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